Koala Mattress Review [September 2023]


Image Credit: Koala Mattress

According to Harold Wilson (former British PM), a good night’s sleep is the greatest asset a head of state could have. Now, you may not be ahead of state but you do need to keep a sound state of head. It is believed that sleep holds the key to health, wealth, and wisdom. People spend more than a third of their life sleeping. So, it is only reasonable to invest wisely in what you sleep on. And the fact that mattresses survive longer than most marriages just makes it that much more important. 

Gone are the days of tough, back-breaking lies. Modern technology has allowed for the unique blend of materials to provide maximum comfort and support and when it comes to comfort, the Koala mattress is one of the best Australian mattresses.

What Exactly are the Koala Mattresses Made of?

With great hype and constant praise being showered upon it in reviews, one is forced to ask this question; what exactly are the Koala mattresses made of?

The Koala mattress consists of two specially engineered layers of foam. The top layer is made of the newly developed Kloudcell foam. As it has a superior combination of polyurethane, it behaves like both memory foam and latex, in the best ways. This unique structure gives it its springiness and breathability. It gives cushion and lets you have a cool, dry sleep. The bottom layer is denser than the first. For this reason, it is what props you up and keeps your shoulders, spine, and pelvis (hips) aligned and at the same level. 

This two-layer combination is what sets the Koala mattress apart. Some sleepers are unsatisfied with latex foam, others scowl at the very sight of their memory foams. That is where the Koala mattresses come in. These mattresses are much more supportive than memory foam and more breathable than latex. Simply put, a Koala mattress offers the best of both worlds without the undesirable aspects. It also provides a high level of comfort and breathability. However, the fun doesn’t just stop here.

A comfortable and anti-microbial cover (with an inside zipper) protects these foam layers. The TENCEL blend (a polyester and eucalyptus combination) makes it just as breathable as the foam layers underneath it. It can be washed with cold water and a mild detergent giving it a fresh look.

Available Sizes in the Koala Mattresses

Koala mattress comes in all standard mattress sizes including:

  • Single: 188cm x 92cm x 23cm
  • King single: 203cm x 107cm x 23cm
  • Double: 188cm x 138cm x 23cm
  • Queen: 203cm x 153cm x 23cm
  • King: 203cm x 183cm x 23cm

Weight and Thickness of the Koala Mattresses

The Queen size Koala mattress weighs 31 Kilograms (about 68 pounds). This is pretty similar to other only-foam mattresses. It’s much lighter as compared to most hybrid designs. That is a great advantage if you have to move the mattress yourself. 

Once the Koala mattress is unpacked, in a few minutes, it expands to full size. After that is done, all Koala mattress sizes reach a height of 25 centimeters. This is slightly lower than other mattresses but that is because most hybrid mattresses are quite big. 

For foam mattresses (like the Koala mattress), 25 centimeters is enough to bear the weight of and provide comfort to most sleepers. If any dips or indentations are visible, you should contact customer service which is, hands down, among the best in business.

The firmness of the Koala Mattress

The Koala mattresses are designed to be “not too firm and not too soft”. They get a 6 on the firmness index and are declared to be “medium-firm”. According to the company, equal numbers of people who return the mattress (of which there are only a few) complain that it is either too soft or too firm. 

Some say that its firmness takes some getting used to. However, by and large, sleepers tend to love the balance it strikes on the firmness scale. 

Koala Mattress Price 

As compared to other top-notch memory foam mattresses brands, Koala not only offers great prices but also provides great value. It is true that, for Single and Double size mattresses, relative to online competitors, Koala mattresses are priced a little above the average. However, it is also worth a mention that it’s priced lower than usual for the Queen and King size.

Single: $750

King single: $850

Double: $950

Queen: $1,050

King: $1,250

How are the Koala Mattresses Delivered?

The Koala mattresses are manufactured in Brisbane, Australia where they are compressed and rolled into a box. The company provides free delivery anywhere in Australia. If you are in any major city (e.g Adelaide, Sydney, or Brisbane), the delivery is done in only 4 hours. It also shipped abroad. However, shipment charges apply for overseas delivery.

The amazingly helpful and efficient customer service sends you a text message when the order is on its way. Koala also provides a premium delivery option. Using that, a crew of two people come along and carry your mattress upstairs. They set it up for you and unpackage the mattress. In short, they get it from the assembly line to your bedroom without you having to do anything.

Unpacking your Koala Mattress

The Koala mattress has a unique box design that it is rolled into for delivery. It allows you to easily navigate through doors, staircases, and hallways. That old problem of blindly pushing a mattress upstairs through a narrow bend is now non- existent.

It is very easy to unpack the koala mattress. You simply pull the rolled up mattress out of the box, place it on the base of the bed and you’re good to go. It takes only a few moments to expand. Nevertheless, the company says that it can take 3- 5 days for it to reach its optimum ‘feel’.

Does the Koala Mattress feel good to sleep on?

Do you wake up every day without feeling properly rested and fresh? Do you get up and immediately feel the sting of back pain? Does your neck hurt all day? Have you ever woken up with a frozen arm? Have you (the worst of them all) woken up in the middle of the night with your back drenched with sweat? If that is the case, look no further. The Koala mattress is here to help you with your beauty sleep. 

It will provide you with a balanced feel, thanks to the two custom foam layers. The top layer will give you that lush feel, while the bottom layer will prop you up. On the standard firmness rating scale, the Koala mattress lands near 6. Many people have reported the disappearance of back pain after using the Koala mattress for a short time.

The Koala mattress has zero partner disturbance and has a great capacity for absorbing movement. The movement of one partner does not toss the other person like a rag doll on a trampoline. 

Overall Comfort of the Koala Mattress

The Koala mattress provides many customers with the best sleep they’ve ever had. In fact, it has even helped those with chronic back or neck pain.

Note: We do not give medical advice. You should consult your doctor for persistent pain.

The Koala mattress is comfortable for all kinds of sleeping positions. Most back sleepers report comfortable sleeping. The stomach sleepers enjoy the soft yet firm feel of this one. However, some side sleepers do complain about its firmness. However, the individual comfort level largely depends on your size and weight. Smaller individuals that are used to spring mattresses can sometimes find it too hard.


The Koala mattresses are designed to last a decade. The company provides a warranty for 10 years. However, as with all mattresses, they will probably survive much longer than that but with reduced comfort and satisfaction. Nevertheless, its longevity falls far short of many other mattress brands.

Does the Koala Mattress Smell?

The Koala mattress does not smell. The initial smell you detect is due to the “off-gassing” phase. It is the same for freshly painted cars or houses. Hence, it is temporary and, with good ventilation, goes away in a couple of days. The Koala mattress is also a fire retardant, so you don’t need to worry about it burning up.

Who Should Buy a Koala Mattress?

With the Koala mattress, back sleepers are going to be the happiest of the lot. However, stomach and side sleepers won’t be that far behind. So, if you’re someone who doesn’t particularly want the softest mattress out there, then Koala might be able to help you get a good night’s sleep. 

Koala vs Ecosa Mattress

Ecosa mattress provides a uniquely adjustable firmness which is rare in foam mattresses and is great for choosy sleepers. However, it is still too firm for some people. 

The Koala mattress has a lot of lovable qualities. Its blend of support and comfort layers, trial period, and amazing customer service are just some of its amazing features. For some people, however, the Koala mattress is too firm and lacks edge support.

With that being said, the prices and trial periods for both brands are comparable.

Related Article: Ecosa Mattress Review

Koala vs Ergoflex Mattress

The Ergoflex mattress is good for those who want firm mattresses or have back pain issues. However, it is too firm and ‘too hot’ for some people. In contrast, the Koala mattress usually works for all kinds of sleepers and gives you a cool, dry sleep. Nevertheless, both mattresses are considered too firm by some easy-going sleepers.

Plus, Ergoflex only offers a 30-day trial period. The Koala mattress, on the other hand, offers a 120-day trial period. The warranty is 10 years for both.

Related Article: Ergoflex Mattress Review

Koala vs IKEA Mattress

The IKEA mattresses are thicker and firmer than the Koala mattresses. As a result, heavier individuals complain of uncomfortable sleep. Conversely, the Koala mattress is well-liked by a majority of the sleepers. Therefore, the Koala mattress is for nearly all shapes and sizes whereas the IKEA mattress buyers should take into account their size and weight.

In the same vein, IKEA and Koala have different levels of service when it comes to delivery, trial periods, returns, and warranties. Noticeably, the IKEA mattresses have a 365-day trial period and a 25-year warranty as compared to the Koala mattresses that have a 120-day trial period and a 10-year warranty. Regardless, Koala provides better customer and delivery services. Both sell affordable and comfortable mattresses. However, choosing where to buy may just be as important as choosing what to buy.

Koala Mattress: The Good and The Bad

Like any other product, the Koala mattress has its upsides and downsides demonstrated by the many Koala mattress reviews available online. Let’s consider them briefly:


  1. It is liked by a variety of sleepers of all shapes and sizes
  2. It provides weight distribution and presents no dips
  3. The zero partner disturbance is also valued
  4. The material is breathable
  5. Koala has among the best delivery and customer support services


  1. Durability issues (only a 10-year warranty)
  2. The firmness is also non- adjustable
  3. Little edge support


As with any other product, there are some commonly asked questions about the Koala mattress. They are addressed as follows: 

Is the koala mattress any good?

The Koala mattress has a unique foam and medium firmness. As a result, it is a good pick for a variety of sleeping positions. You can test it for yourself during the trial period and can return it if not satisfied. Individual comfort level depends on your size.

Are the koala mattresses good for your back?

The Koala mattress is great at contouring and cushioning the sleeper. It supports your spine and reduces back pain. Hence, it is great for back sleepers. Also, its weight distribution provides relief for pressure points as well.

Ecosa vs Koala, which is better?

It depends on the type of sleeper and your preference. Ecosa mattresses have adjustable firmness for choosy sleepers and the Koala mattresses have a unique two-layered structure that combines comfort and supports loved by a majority of sleepers. Other aspects are comparable.

What happens to returned Koala mattresses?

The Koala company is socially sensitive and donates the returned mattresses to the deserving and the unfortunate rather than reusing or reselling them. They also donate a percentage of their transactions to WWF.

Is Sleeping Duck better than Koala?

Unlike the Koala mattress, the Sleeping Duck gives you adjustable firmness. However, it is much more expensive than other brands. Koala Mattresses are a popular choice, with a balance between firmness and support, at a reasonable price.

Where can I get a Koala Mattress?

Koala mattresses can be bought directly from the Koala website which is as follows: You can also buy it on Amazon. 

Final Verdict

All things considered, the Koala Mattress is one of the best mattresses available. Koala mattress reviews show that it is a customer favorite. Its material, comfort, and customer support make it among the best lies to sleep on. What’s better: if you don’t love it, you can return it without any charges in the 120-day trial period. 

Simply put, this mattress is just like a koala itself; soft, quiet, and relaxing.

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